Contact Us

Business Information

Business Name

Intershop Go LLC

Support Hours

Monday-Friday, 9 AM - 6 PM Central Time

Response Time

We respond to all inquiries within 24-48 hours during business hours.

Contact Information

📧

Email Support

For all inquiries, please email us at:

support@intershopgo.com

Include in your email:

  • •Your name and account information (if applicable)
  • •Order number for order-related inquiries
  • •Clear description of your issue or question

Contact Us For

❓

General Questions

Questions about our service, features, or how to get started.

Email Support→
🏪

Merchant Inquiries

Interested in joining as a merchant or have questions about selling.

Email Support→
🔧

Technical Support

App issues, bugs, or technical problems with our service.

Email Support→
🔒

Privacy & Security

Data privacy concerns, security issues, or GDPR inquiries.

Email Support→
⚖️

Legal Matters

Legal inquiries, terms of service, or copyright concerns.

Email Support→
📰

Press & Media

Media inquiries, partnerships, or business development.

Email Support→

Additional Support Resources

📖 Help Center

🏪 For Merchants

📱 In-App Support

Get help directly in the Intershop Go app:

  • •Settings → Help & Support
  • •Live chat with our support team
  • •Report technical issues directly

Note: All inquiries are handled through support@intershopgo.com. Please use this single email address for all communications to ensure your message is received and processed efficiently.